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Doug Stern's blog about business writing and marketing strategy
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Archive for the ‘Videos’

2:48 on writing great proposals

July 08, 2010 By: Doug Stern Category: Editing, Videos, Writing

Here’s a clip offering six best practices for proposal writing. Let me know (doug@doug-stern.com) if you’d like a sample proposal I wrote.

For more info, go to http://xrl.us/WritingGreatProposals to read the article on which this clip was based.

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Writing Tip #1: More Engaging Content

June 10, 2010 By: Doug Stern Category: Editing, Legal marketing, Videos, Writing

Here’s a clear, practical, before-and-after tip that addresses a common content issue on a lot of law firm Web sites. It offers a way to present lists of representative engagements without sounding self-centered and monotonous.

There’s a companion post.

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The Seven Deadly Sins of Marketing Professional Services Online

May 23, 2010 By: Doug Stern Category: Communication, Customer satisfaction, Editing, Videos, Writing

Selling intangibles is hard work. A lot of architects, lawyers and other professional service providers have Web sites that make it even harder.

This clip outlines seven common weaknesses of such sites and offers suggested remedies. It’s based on an article originally published by MarketingProfs.com.

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The KILLER BEs: Be Thematic

April 26, 2010 By: Doug Stern Category: Communication, Editing, Legal marketing, Marketing/biz dev, Videos, Writing

A couple days ago, I posted something about the importance of engaging your reader-listener-visitor.  This clip is the second in a series of three I produced to complement an article of mine, “The KILLER BEs:  Strengthening Your Business Development Writing.”  Larry Bodine posted it on his LawMarketing Portal.

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How to Make a Client-Satisfaction Survey Pay Off

January 09, 2010 By: Doug Stern Category: Communication, Customer satisfaction, Legal marketing, Marketing/biz dev, Surveys, Videos, Writing


This clip offers six best practices for client-satisfaction interviews and surveys. Doug Stern outlines how to get the most out of your investment–and how to really set yourself apart. (more…)

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