Observed

Doug Stern's blog about business writing and marketing strategy

How to Make a Client-Satisfaction Survey Pay Off

January 09, 2010 By: Doug Stern Category: Communication, Customer satisfaction, Legal marketing, Marketing/biz dev, Surveys, Videos, Writing

This clip offers six best practices for client-satisfaction interviews and surveys. Doug Stern outlines how to get the most out of your investment–and how to really set yourself apart. (more…)

Tags: accounting firms, Client satisfaction, Customer satisfaction, Doug Stern, Legal marketing, MarketingProfs.com, Surveys, Video, Writing

Comment (1)

Blogroll
Busy Words

amygdala architecture bloggers blogs business development business writing Carl Jung Client satisfaction content Customer satisfaction DemandTrigger Doug Stern e-mail ghostwriting grammar Great Jakes Kentucky Derby KILLER BEs Larry Bodine Laura Meherg law firm marketing Law firms Legal marketing Legal Marketing Association Louisville Courier-Journal Louisville Kentucky marketing communication MarketingProfs.com Mike O'Horo National Public Radio newsletters New York Times politics repetition Seth Godin storytelling story telling tangible telephone Twitter United States Marine Corps Web content Web sites Writer's block Writing
Archives
- March 2013 (2)
- January 2013 (4)
- November 2012 (4)
- October 2012 (2)
- September 2012 (1)
- July 2012 (3)
- June 2012 (3)
- May 2012 (2)
- April 2012 (3)
- March 2012 (2)
- February 2012 (1)
- January 2012 (4)
- December 2011 (6)
- November 2011 (6)
- October 2011 (4)
- September 2011 (3)
- August 2011 (4)
- July 2011 (6)
- June 2011 (4)
- May 2011 (1)
- April 2011 (6)
- March 2011 (4)
- February 2011 (7)
- January 2011 (3)
- December 2010 (7)
- November 2010 (7)
- October 2010 (7)
- September 2010 (6)
- August 2010 (9)
- July 2010 (7)
- June 2010 (6)
- May 2010 (8)
- April 2010 (7)
- March 2010 (7)
- February 2010 (8)
- January 2010 (14)

Subscribe by email

Name:

Email:
Search
Keep in touch

Follow @DouglasLStern
Categories
- Advertising (18)
- Communication (90)
- Customer satisfaction (52)
- Digital vs. analog (39)
- Editing (68)
- Legal marketing (64)
- Marketing/biz dev (43)
- Surveys (3)
- Technology (32)
- Tools (8)
- Uncategorized (8)
- Videos (10)
- Writer's block (8)
- Writing (96)

Name:
Email:

Observed

How to Make a Client-Satisfaction Survey Pay Off

Blogroll

Busy Words

Archives

Subscribe by email

Search

Keep in touch

Categories